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Service Desk Agent (German B1)
Lorena Gjeta
About the role Victoria Venture Capital sh.p.k., an investment company based in Tirana, is looking for a motivated, customer-oriented Service Desk Agent with German language skills at B1 level. The ag...
About the role Wolt, a global delivery platform operating in over 500 cities in 30 countries, is looking for full-time Customer Service Representatives (40 hours per week) to join its Support team in...
Call Center Performance Analyst
AdSolution
About the role A company with 10 years of experience in digital marketing and e-commerce is hiring a Call Center Performance Analyst in Tirana. The role monitors, analyzes and improves the performance...
About the role TBO.COM, an international travel technology company, is looking for a Spanish-speaking customer support agent to join its 24/7 remote team. Candidates must be fluent in both English and...
About the role Concentrix Tirana is looking for a Team Leader, Operations to supervise a group of call center associates on a day-to-day basis. The role ensures performance metrics are met through coa...
About the role Adsolution, an ecommerce and performance marketing company based in Tirana with warehouses across Europe and active partners of Meta and Google, is looking for a sharp, responsive Custo...
After Hours Agent
Glade Solutions shpk
About the role Glade Solutions shpk, a contact center specializing in customer experience services, is hiring an After Hours Agent for its on-site team in Durrës, Albania. The agent handles customer c...
Customer Contact Point
POK PAY
About the role The Contact Point role at POK PAY is a full‑time, on‑site position based in Tirana. You will be the primary liaison for customers, handling inquiries via phone, email and in‑app support...
Control Room Leader – BPO & Operations Analytics
Assist Digital
About the role We are seeking a proactive Control Room Leader to drive the technological and organisational transformation of our Control Room across Europe and North Africa. You will optimise resourc...
Control Room Leader – BPO & Operations Analytics
CSC Digital
About the role We are seeking a proactive Control Room Leader to drive the technological and organisational transformation of our Control Room across Europe and North Africa. You will optimise resourc...
Call Center Performance Analyst
AdSolution
About the role The Call Center Performance Analyst monitors and improves the performance of external call‑center partners across Europe. You will analyse data, listen to calls and turn observations in...
About the role Join Mindy-Support as a remote Customer Support Representative, providing assistance to international customers in both Italian and English. This full‑time position starts on 02.11.2026...
About the role We are looking for an Italian‑fluent Customer Care Specialist to join our telecom consumer support project in Shkodër. The role involves handling inbound calls and providing assistance...
B2B Business Service Agent – French
AUTO1 Group
About the role The Business Service Agent will support the Account Management team in ensuring a smooth after‑sales process for B2B merchants. The focus is on payment‑related matters, handling inquiri...
Greek B2B Sales Specialist
AUTO1 Group
About the role The Greek B2B Sales Specialist will promote and sell used vehicles to Greek market partners via phone, building and maintaining relationships with existing and new business partners. Ke...
Customer Management & Coordination Staff – Italian/English or German/English
Tourisme médical en Albanie
About the role Join our team to help international patients plan their new smiles. You will manage and coordinate client interactions in a multilingual environment. Key responsibilities Daily communic...
About the role We are looking for a motivated Team Leader with excellent German language skills to lead and support a group of customer service agents. The role focuses on achieving performance target...
Telemarketing Operator – Italian Language (Remote)
DIMENSION HR
About the role We are seeking an experienced Telemarketing Operator who speaks Italian at C1 level to join a prestigious international perfume and beauty company. The position is fully remote and focu...
About the role The Customer Care Quality Analyst will evaluate the performance of customer care representatives against defined quality standards and gaming‑specific KPIs. The role focuses on continuo...
Contact Center Specialist Night Shift
Mellon Group
About the role We are seeking a motivated, responsible and dedicated Contact Center Specialist to work the night shift. You will join a team that focuses on supporting and serving customers with a pos...