Head of Office

About the role

Sigma Software is looking for a dynamic Head of Office to lead its operations in Albania. You will be responsible for building the company’s brand, expanding the local network, and driving growth through effective talent acquisition and team development.

Key responsibilities

• Build and promote the Sigma Software brand in the Albanian market, ensuring strong visibility and a positive image.
• Develop and maintain a local network of partners and clients, identifying business and recruiting opportunities.
• Assess market conditions, coordinate with external recruiting partners, and drive talent acquisition strategies.
• Retain and grow the local team, monitoring employee engagement, morale, and performance.
• Coach, train, and develop office personnel to build a high‑performing team.
• Report to senior management, recommend improvements to customer experience, and propose corrective actions for growth.
• Share best practices, competitive intelligence, and business opportunities with other offices and headquarters.
• Ensure compliance with ethical standards, regulations, and local laws.

Required profile

• Proven experience in a similar role or as a Recruitment/HR Lead in the IT sector.
• Strong understanding of the Albanian market and its business landscape.
• Excellent communication and presentation skills.
• Effective time‑management, prioritization, and organizational abilities.
• Ability to multitask in a fast‑paced environment.
• Upper‑Intermediate English level or higher.