Small Business Advisor – Retail Division

About the role

The Small Business Advisor will join Tirana Bank’s Retail Division, reporting to the Small Business Segment Manager and Business Development District Manager. The role focuses on acquiring new small‑business customers, developing relationships, and driving the bank’s product portfolio within the Tirana area.

Key responsibilities

• Identify and propose new business opportunities in the market.
• Arrange regular meetings with customers to understand their needs and promote bank products and services.
• Maintain systematic contact with customers according to a predefined action plan and business objectives.
• Provide periodic reports and recommendations to the supervisor based on customer meetings.
• Coordinate cross‑selling opportunities with existing or new customers in collaboration with other bank units.
• Prepare preliminary financial offers, negotiate terms, and finalize agreements.
• Develop high‑quality financing proposals in line with the bank’s policies and requirements.

Required profile

• Proven experience in acquiring and managing small‑business customers.
• Strong communication and relationship‑building skills.
• Ability to work towards defined targets and business objectives.
• Good understanding of banking products and financing solutions.
• Capacity to prepare detailed proposals and negotiate terms with clients.

Required skills