Receptionist in Higher Education

About the role

The front desk is the first contact point at UNYT, ensuring smooth interactions between current and prospective students, academic staff, administration, partners and external services.

Key responsibilities

• Provide services and support to students, staff, visitors and third parties.
• Manage the lobby and greeting area while maintaining professional standards.
• Assist with class schedules, room assignments, degree program information and event coordination.
• Record enrollment data, office hours, student absences and stationery orders.
• Update student contact information in operational systems.
• Handle phone calls, coordinate meetings, filing, photocopying and mail deliveries.
• Serve as liaison for maintenance and security matters.

Required profile

• At least one year of office or clerical experience in an academic or institutional setting.
• Proficiency in office management systems and MS Office.
• Excellent organizational, coordination and multi‑tasking abilities.
• Strong written and verbal communication skills in Albanian and English.
• Willingness to work in shifts.

Required skills

• MS Office
• Office management systems