Head of Office

About the role

Sigma Software is looking for a Head of Office to build and represent the brand in the Albanian market. You will lead the local office, grow the network, and ensure a positive image and strong visibility for the company.

Key responsibilities

• Build the Sigma Software brand in Albania and act as the country representative.
• Grow the local network and reputation across the market.
• Assess market conditions, identify recruiting and business opportunities, and coordinate with external recruiting partners.
• Retain and develop the local team while monitoring employee engagement and morale.
• Coach, train, and develop office personnel to bring out their best.
• Report to senior management and recommend actions to improve customer experience and drive growth.
• Identify improvement areas and propose corrective actions to capture growth opportunities.
• Share knowledge with other offices and headquarters on best practices, competitive intelligence, and business opportunities.
• Ensure compliance with ethical standards and all applicable regulations and laws.

Required profile

• Experience in a similar role or as a Recruitment/HR Lead.
• Strong understanding of the Albanian market.
• Excellent communication and presentation skills.
• Strong time‑management, prioritization, and organizational abilities.
• Ability to multitask.
• Upper‑Intermediate English level or higher.

Required skills

What we offer

• Flexible schedule.
• Culture of professional growth and development.
• Solid international team.
• Opportunity to work for a global IT services company with world‑known customers.