Administrative & Operations Support – Office Team

About the role

EPPC Albania is looking for an Administrative & Operations Support professional to join its outsourcing services team for the Dompé Albania client. The role will provide comprehensive back‑office assistance, ensuring smooth travel, logistics, contract, and supplier processes.

Key responsibilities

• Arrange and manage travel bookings, hotel stays, and transfers in line with company policies.
• Coordinate shipments via DHL or Dimaf to suppliers, sales teams, physicians, and event locations.
• Handle end‑to‑end contract documentation, including NDAs and contracts, from collection to archiving.
• Monitor contract expiration dates and support renewal activities.
• Prepare documents for electronic signature using DocuSign.
• Assist with supplier due diligence, onboarding, and registration, ensuring data accuracy.
• Maintain communication with suppliers and internal stakeholders to guarantee compliance.
• Support purchase order and requisition tracking, verifying related documentation.
• Archive process documents and follow up until completion.
• Assist in the approval workflow for communication assets.

Required profile

• Previous experience in structured administrative, operations, or back‑office roles.
• Fluent in Italian and good command of English.
• High precision, strong attention to detail, and ability to meet tight deadlines.
• Excellent organizational, problem‑solving, and communication skills.
• Discretion when handling sensitive data and documents.

Required skills

• Microsoft Excel
• Microsoft Teams
• DocuSign