Store Advisor

About the role

Vodafone Albania is looking for a Store Advisor to sell and promote its products and services in line with company guidelines and policies, and to achieve the sales targets set by the company. The role centres on delivering results, building customer loyalty and following company procedures.

Key responsibilities

• Achieve quantitative and qualitative targets set by the company
• Build customer loyalty through an excellent customer experience and follow up complaints
• Promote Vodafone products and services according to commercial priorities
• Implement company procedures and policies correctly
• Archive documents and forms correctly and report any malfunctioning of shop operations

Required profile

• Business university degree preferred
• Experience in sales
• Good command of Albanian; English preferred
• Good understanding of the telecom business, market and applications

Required skills

• Excellent communication and clear explanation of confidential information
• Ability to work within targets and in a group
• Good knowledge of Microsoft Office programs
• Good understanding and use of new technologies and trends

What we offer

• Laptops and mobile devices for the role
• Health and life insurance
• Performance-based compensation
• Private pension scheme
• Additional benefits supporting work-life balance and personal growth