Front Office Receptionist

About the role

An international company located in Delijorgji Residence, Tirana, is hiring a professional and friendly Front Office Receptionist. The role welcomes visitors, manages incoming calls and correspondence, schedules appointments and handles daily front office and administrative tasks, while assisting clients, coordinating with internal teams and ensuring excellent customer service.

Key responsibilities

• Welcome visitors and manage visitor flow
• Handle incoming calls and correspondence
• Schedule appointments
• Manage the reception desk and daily administrative tasks
• Assist clients and coordinate with internal teams

Required profile

• Experience in strong front office and reception duties, including managing a reception desk and visitor flow
• High school diploma or equivalent; additional training in administration or customer service is an advantage
• Prior office or customer-facing experience preferred
• Ability to work on shifts, stay punctual and handle several tasks in a busy environment

Required skills

• Excellent phone etiquette and customer service skills
• Verbal and written communication with diverse clients and colleagues
• Organizational and time management skills with attention to detail
• Basic office software (email, calendars, word processing) and office equipment

The position is full-time with three rotating shifts (morning, afternoon and night).