Receptionist & Front Office Assistant

About the role

Deloitte Albania is looking for a Receptionist who will be one of the first points of contact for colleagues, clients and visitors, helping create a welcoming and professional office experience. Working closely with the Office Manager and service delivery teams, you will support the smooth day-to-day operations of the office.

Key responsibilities

• Welcome and assist clients, visitors and colleagues with a professional and friendly approach.
• Support the day-to-day operations of the office together with the Office Manager.
• Provide reception and general administrative support.
• Coordinate incoming calls, correspondence, mail and deliveries.
• Support meeting rooms, office spaces and facilities-related activities.
• Assist with office and floor support services when required.
• Ensure tasks are done accurately and with high service standards, and collaborate with internal teams to keep the workplace organised and efficient.

Required profile

• Experience in reception, customer service, hospitality, event services or facilities is an advantage but not mandatory.
• Fluent English, spoken and written; other languages are an advantage.
• Organised, detail-oriented and able to manage different priorities.
• Professional, proactive and service-minded approach.

Required skills

• Good knowledge of Microsoft Word, Excel and Outlook.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.

What we offer

• Flexible and hybrid working model.
• Competitive salary and benefits package.
• Unlimited access to digital learning platforms plus classroom training.
• Private health and travel insurance.
• Continuous personal development and career growth in an international environment.

To apply, candidates are asked to upload their CV in English through the selection steps: HR screening and business interview, then onboarding.