Business Analyst – Integration & Automation (Hybrid, Tirana)

About the role

Engineering Albania is looking for a Business Analyst with fluent Italian and strong English communication skills. The role focuses on analysing, designing and implementing integration and automation solutions between applications and business partners.

Key responsibilities

• Analyse business and technical information to map and integrate data across systems.
• Design and develop integration processes using industry‑leading platforms and tools.
• Configure network communication protocols (REST, SOAP, AS2, OFTP2) to ensure reliable connectivity.
• Identify and implement automation solutions for monitoring and controlling production data flows.
• Manage software upgrades and maintain solutions in line with product releases.
• Collaborate with customers to gather requirements, analyse requests and estimate implementation effort.
• Provide technical support and troubleshooting for incidents or anomalies.

Required profile

• Recent Bachelor’s or Master’s degree in Computer Engineering, Computer Science, IT or a related field.
• Excellent written and verbal communication skills in Italian; English at B2 level or higher.
• Ability to work effectively in a dynamic environment and adapt quickly to change.

Required skills

• SQL/PL‑SQL
• Java
• Python
• REST APIs
• SOAP
• AS2
• OFTP2
• Linux and Windows operating systems
• Docker (containerised environments)
• Postman
• Microservices architecture understanding
• Bash scripting
• Git, GitLab, GitHub
• EDI standards: EDIFACT, EURITMO, ODETTE, ANSI X12

What we offer

• Competitive compensation based on experience and skills.
• Hybrid work model with flexibility to work from home or office.
• Private health insurance.
• Opportunity to learn multiple languages via an e‑learning platform.
• Collaborative environment with international teams.