Receptionist & Facilities Assistant

About the role

The Receptionist & Facilities Assistant will manage the front office of Concentrix’s new headquarters in Tirana, welcoming visitors, supporting the Facility Team, and providing administrative assistance to various departments.

Key responsibilities

• Welcome, register, and escort visitors throughout the headquarters.
• Support the Facility Team with day‑to‑day operations.
• Provide administrative support to multiple company departments.
• Manage office supplies and coordinate bookings for meeting rooms, training, and relaxation spaces.
• Monitor electrical, water, and air‑conditioning systems in collaboration with the Facility Team.
• Act as the main contact for suppliers, cleaning companies, and security services.
• Maintain key and visitor logs, and handle the issuance and deactivation of company badges.
• Verify compliance with health, safety, physical security, and other company policies.
• Participate in audits and other meetings as required.
• Collaborate with IT on warehouse management and logistics of company materials.
• Assist in organizing company events.

Required profile

• Previous experience as a Receptionist, Welcoming Staff, or Facility Assistant.
• High school diploma or equivalent qualification.
• Excellent command of English (tested during interview); Italian is a plus.
• Strong verbal and written communication skills.
• Team‑oriented attitude with the ability to interact with the public, clients, and suppliers.
• Problem‑solving mindset and a strong sense of responsibility.
• Familiarity with Microsoft Word, Outlook, and Excel.
• Orientation toward continuous improvement and corporate efficiency.

Required skills

• Microsoft Word
• Microsoft Outlook
• Microsoft Excel