Travel Agent – Booking Specialist

About the role

Join an international team dedicated to the Italian, French and German travel markets. As a Travel Agent – Booking Specialist you will turn your passion for travel into a professional service, assisting customers from the first inquiry to the final reservation.

Key responsibilities

• Manage travel reservations and related tourism services.
• Provide assistance to clients throughout all stages of the booking process.
• Offer phone and email support to address client inquiries.
• Handle back‑office activities linked to bookings, ensuring accuracy and timely processing.

Required profile

• Fluent written and spoken proficiency in one of the following languages: Italian, French, or German.
• Good command of English.
• Strong communication skills and a customer‑oriented attitude.
• Attention to detail, reliability, and problem‑solving abilities.

Required skills

What we offer

• Hourly pay of 400 LEK for the Italian market and 550 LEK for the French and German markets, plus a performance bonus of 10,000 LEK.
• Result‑based bonus system.
• Comprehensive training from day one.
• Dynamic, international work environment focused on professional growth.
• Opportunities for career development within the company.