Training Center Coordinator

About the role

C-DATA is looking for a Training Center Coordinator to coordinate and develop its training activities, with a strong focus on sales, business development, recruitment and operational management. The role combines administrative coordination with a proactive, results-oriented approach to increasing course enrollments, developing partnerships and expanding C-DATA's presence in the professional training market. The coordinator reports to the designated supervisor or management representative of C-DATA/CIT and works closely with trainers, administrative staff, marketing personnel and other institutional departments.

Key responsibilities

• Sales and recruitment: promote training programs to prospective participants, identify and engage potential students and professionals, manage them through inquiry to registration and payment, follow up to convert inquiries into enrollments, and maintain a database of prospects.
• Business development: identify new opportunities, build relationships with companies, educational institutions and professional organizations, develop proposals for corporate training, support negotiations of long-term partnerships and monitor market trends.
• Training program coordination: plan and run training schedules, trainers, venues and resources, communicate with trainers and participants, monitor registrations, attendance, completion and satisfaction, keep records and prepare course materials and certificates.
• Administrative coordination: handle day-to-day administration, keep accurate confidential records, communicate professionally with stakeholders and coordinate with other CIT departments on administrative, financial, marketing and operational matters.

Required profile

• Bachelor's degree.
• At least 2-3 years of experience in sales, business development, customer relations, training coordination or a similar role.
• Experience identifying clients, promoting services and converting inquiries into sales or registrations, and in lead generation and relationship management.
• Excellent communication, negotiation and presentation skills; very good written and spoken English and Albanian.
• Strong organizational skills, able to work independently and within a team.
• Preferred: previous experience in a training center or educational institution, B2B sales and corporate training, partnership development, digital marketing and knowledge of professional certification programs.

Required skills

• Proficiency in Microsoft Office, especially Excel and PowerPoint.
• Experience with CRM systems or similar tools for managing leads and customer information.