Italian Speaking Customer Care Specialist
AccA19 · Shkodra
Job description
About the role
We are looking for an Italian‑speaking Customer Care Specialist to join our telecom client’s support team in Shkodër. The role involves handling phone interactions with consumer customers as part of an ongoing campaign that runs every day of the week.
Key responsibilities
- Answer inbound calls and make outbound calls to provide assistance to telecom customers.
- Follow the campaign schedule, working between 07:00 and 22:00, Monday to Sunday.
- Maintain accurate records of each interaction.
- Adhere to company guidelines and quality standards.
Required profile
- Fluent in Italian with excellent verbal communication skills.
- Available for immediate start.
- Willingness to work flexible hours, including part‑time (4‑6‑8 hour shifts) or full‑time schedules.
Required skills
What we offer
- Immediate hiring with a flexible work schedule.
- Fixed monthly salary plus performance‑based bonuses.
- Opportunity to work onsite in Shkodër.
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Published 1 month ago
Expires 1 week from now
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AccA19
Shkodra
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