Digital Operations Assistant

About the role

A digital marketing and e-commerce company with 10 years of experience is looking for a Digital Operations Assistant to support its Affiliate Managers in daily operations. The position is based at Lake View Residence in Tirana, Albania, Monday to Friday from 9:00 AM to 5:00 PM, with remote work on weekends on a rotating schedule.

Key responsibilities

• Support Affiliate Managers with daily operational tasks.
• Follow up on communications with partners and call centers so that outstanding issues are resolved.
• Monitor ongoing offers and activities, spotting potential problems early.
• Prepare clear and accurate daily and weekly reports.
• Identify operational issues and proactively propose solutions.
• Handle several tasks at once while keeping accuracy and efficiency.
• Use digital tools and AI-powered solutions to improve daily workflows.

Required profile

• Fluent Italian (mandatory).
• Fluent English (mandatory).
• Ability to take initiative and solve problems without constant supervision.
• Strong collaboration and communication skills.
• Comfortable working under pressure and managing several priorities.
• Availability to work weekends on a rotating schedule (about 1-2 weekends per month).
• Attention to detail, accuracy and time management.

Required skills

• Basic knowledge of artificial intelligence and familiarity with AI tools such as ChatGPT and Claude.

What we offer

• Regular employment contract in line with Albanian legislation.
• Salary of EUR 800 - 1,000 net per month, depending on experience and skills.
• Modern office at Lake View Residence, Tirana.
• Experience with digital operations, affiliate marketing and AI tools.
• Opportunities for professional growth.

To apply, send your CV and a short introduction by email, stating your earliest possible start date.