Business Analyst - Corporate Digital Banking

About the role

Tirana Bank, the first privately owned bank in Albania, is looking for a Business Analyst for Corporate Digital Banking, reporting directly to the Head of Digital Transformation. The role works with banking stakeholders to define requirements for digital corporate banking products and to map, design and optimise corporate banking workflows.

Key responsibilities

• Capture functional and non-functional requirements for digital products such as business onboarding, bulk payments, multi-user access, approval hierarchies and business card management, and communicate them to developers and stakeholders.
• Map, design, document and optimise corporate banking workflows in line with governance and regulatory standards, and identify automation opportunities for high-volume transactions.
• Analyse risks related to implementation, dependencies and changing needs, and break complex processes into user stories and acceptance criteria.
• Support sprint planning, backlog refinement and testing, including preparing and running test cases and documenting results.
• Work with business and IT teams to prioritise requirements and improve operational efficiency.
• Coach the team during iterations, facilitate collaboration and share knowledge.

Required profile

• Degree in computer science, economics, informatics or a related field.
• At least 1 year of business analysis experience, preferably in corporate banking or financial services.
• Excellent analytical and communication skills, quick learner, able to work independently with limited supervision.

Required skills

• Familiarity with requirements techniques such as user stories and use cases.
• Expertise in business process mapping, requirements management and conceptual modelling.
• Practical experience with Agile methods, frameworks and tools.

Candidates apply by sending their CV through the Tirana Bank careers page until 27 November 2026; only applicants meeting the stated criteria will be contacted.