Social Media and Community Analyst

About the role

LocalEyes Group, a provider of localisation services to the international computer and software sectors, is recruiting a Social Media and Community Analyst for one of its international clients. The role promotes, manages, monitors data and produces reports for the client's HR Social Global Community, and helps implement strategies to increase reach and engagement. The position is based in Tirana, Albania, with an ASAP start date.

Key responsibilities

• Manage the client's HR Social Global Community and oversee engagement monitoring and analytics.
• Monitor users' access and behaviour once logged in to the platform.
• Elaborate data and create impactful data analysis and reporting aligned with audience segments and company objectives.
• Report bugs and ensure all content is optimised for search engines and SEO.
• Drive traffic to increase visibility and manage social media to promote sales initiatives and interact with the target audience.
• Create weekly and monthly reports on quantitative and qualitative communication data, monitoring the return on investment.
• Keep the social media policy relevant and updated, and maintain the web presence in line with international and regional requirements, reviewing competitor benchmarks.

Required profile

• Excellent knowledge of English, with outstanding verbal and written communication skills.
• Professional experience with data analysis from social media channels such as LinkedIn, Facebook, YouTube, Twitter, Instagram, Snapchat, Tumblr, Pinterest and TikTok.
• Good knowledge of Italian is a plus.
• Excellent time management, organisational skills and attention to detail.
• Open to collaborating with internal stakeholders and sharing ideas.

Required skills

• Experience using social media platforms such as Facebook Analytics.
• Understanding of social distribution and analytics.

What we offer

• Permanent, full-time contract.
• Location in Tirana, Albania, with an ASAP start date.