Salesforce Technical Consultant

About the role

The Salesforce Technical Consultant will work on‑site in Tirana, designing, configuring and implementing Salesforce solutions that align with client business processes and strategic objectives.

Key responsibilities

• Gather and analyse client requirements and translate them into scalable technical designs.
• Configure Salesforce (objects, fields, flows, validation rules, security, reports, dashboards) and develop customisations when needed.
• Provide ongoing technical support, troubleshoot issues, optimise system performance and ensure data integrity across integrated platforms.
• Collaborate with consulting teams and clients, prepare documentation, train end users and contribute to continuous improvement of delivery capabilities.

Required profile

• Strong analytical, consulting and stakeholder‑management skills.
• Hands‑on experience with Salesforce configuration and relevant certifications (Administrator, Platform App Builder, Consultant) – highly beneficial.
• Experience with system integration (APIs, middleware), data migration, and data‑quality governance.
• Bachelor’s degree in Computer Science, Information Systems, Engineering, Business or equivalent practical experience.

Required skills

• Salesforce configuration (objects, fields, flows, validation rules, security, reports, dashboards).
• Salesforce certifications: Administrator, Platform App Builder, Consultant.
• API and middleware integration.
• Data migration and data‑quality governance.