Sales Director

About the role

The Sales Director is a full‑time, on‑site position based in Tirana, Albania. Reporting to senior management, the role leads the sales organisation, drives revenue growth and ensures alignment with the company’s overall business objectives.

Key responsibilities

• Develop and execute sales strategy and performance management processes.
• Manage, coach and develop high‑performing sales teams, set targets and monitor results.
• Build and maintain key customer relationships and manage key accounts.
• Identify new business opportunities and build partnerships.
• Collaborate with operations and marketing to ensure high standards of customer service.
• Forecast sales, report on metrics and represent the company in strategic negotiations and partnerships.

Required profile

• Proven expertise in sales and sales operations, including strategy development, pipeline management and performance analysis.
• Strong customer‑service orientation with a track record of long‑term client relationship management.
• Demonstrated team‑management experience, leading and coaching sales teams.
• Business‑development experience in identifying opportunities and expanding product or service portfolios.
• Bachelor’s degree in Business, Marketing, Management or a related field; an advanced degree is a plus.
• Excellent communication, negotiation and presentation abilities, with strong analytical and decision‑making skills.
• Willingness to work on‑site in Tirana and travel locally as required.

Required skills