Media & Digital Performance Support

About the role

EPPC Albania is hiring a Media & Digital Performance Support for its outsourcing services team supporting its client Dompé Albania. The role delivers operational support to global marketing activities, keeping the media team's data, dashboards and campaign monitoring running day to day. It runs reporting and data-quality routines and flags issues early.

Key responsibilities

• Data and reporting: collect and consolidate spend and performance data from agency reports and advertising platforms; update media dashboards (spend vs plan, reach, CPM, CPC, conversions) and prepare weekly performance reports; prepare data extracts for post-campaign evaluations and marketing-mix modelling with VSE.
• Digital performance support: monitor search, programmatic, paid social and retail-media campaigns against KPI targets (CPC, CPA, ROAS, conversion rate) and flag anomalies and optimisation opportunities to the Analyst; support the Analyst in preparing bid, budget, audience and creative recommendations; support web, search and SEO/AI-search analytics and competitive advertising monitoring; help set up, run and document A/B and test-and-learn experiments; check conversion tracking, tags and platform pixels and escalate discrepancies.
• Data quality: keep media data clean, consistent and documented, applying naming conventions and tracking set-up agreed with the agency.
• Compliance: ensure compliance with the law and codes of conduct, and report suspected adverse reactions and product complaints to Pharmacovigilance within company timelines, including those found on digital and social channels.

Required profile

• Degree in Statistics, Economics, Marketing, Engineering or a related field.
• 1-2 years in digital analytics, media analytics or performance marketing; internships or junior experience are welcome.
• Attention to detail, a structured way of working and the ability to meet weekly reporting deadlines.
• Fluent English; good Italian (working language with Milan) strongly preferred.

Required skills

• Working knowledge of Google Analytics 4, Google Ads and Meta Ads Manager; familiarity with programmatic reporting.
• Basic knowledge of Google Tag Manager and conversion tracking; understanding of A/B testing principles.
• Looker Studio or Power BI and advanced Excel; basic SQL is a plus.

What we offer

• Annual performance bonus tied to individual evaluation and achievements.
• Private health insurance.
• Hybrid workplace model with the option to work remotely from home.
• Daily meal allowance and a dedicated coffee key.
• Laptop and corporate smartphone provided.