IT Pre-Sales Engineer (Enterprise Solutions)

About the role

The company is looking for an IT pre-sales engineer who will act as the main technical reference for enterprise-level ICT projects. The role covers product knowledge, pricing, technical consulting, solution design and follow-up, and also includes security duties under ISO 27001:2022.

Key responsibilities

• Present the full range of IT products, their advantages and disadvantages compared with competitors, and know the competitors in the market.
• Provide pricing advice for end users, resellers and tenders, and communicate directly with suppliers on expertise and consulting.
• Act as the highest technical reference for IT products and services, in continuous contact with the Network, Security and Business Development teams.
• Design enterprise-level ICT solutions for complex projects, present them and produce offers and high-level project documentation.
• Organise and lead technology assessments for existing and potential clients, including upselling opportunities.
• Keep up to date with TIK at enterprise level through company training and report progress and the project pipeline to the CEO and MD.
• Manage client relationships and contacts, and support the Incident Manager on infrastructure security incidents.
• Under ISO 27001:2022, ensure the security of the IT infrastructure, implement and maintain server, database and system controls, review security procedures and policies, and support incident response.

Required profile

• Excellent spoken and written English (business level).
• Degree in Engineering, preferably at master's level; at least 5 years of experience as an engineer in similar positions.
• Relevant vendor (e.g., Dell, HP), CompTIA, Microsoft or virtualisation certifications are preferred but not required.

Required skills

• Knowledge of Dell and/or HP product lines, including servers and storage.
• Advanced pre-sales, sales and closing skills.
• Microsoft Office (Word, Excel, PowerPoint, Exchange).
• Ability to write professional documents such as enterprise architecture descriptions, and to present and negotiate at senior levels.
• Team management, conflict resolution, organisation and prioritisation.