IT Pre-Sales Engineer (Enterprise Solutions)
Job Station Albania · Tirana
Job description
About the role
The company is looking for an IT pre-sales engineer who will act as the main technical reference for enterprise products and services. The role covers product knowledge, pricing, direct contact with suppliers, and technical consulting for complex ICT projects, together with a security function under ISO 27001:2022.
Key responsibilities
- Master the full product range, its advantages and disadvantages compared with competitors, and know the competitors in the market.
- Provide pricing guidance for end users, resellers and tenders, and communicate directly with suppliers on expertise and consulting.
- Act as the highest technical reference for IT products and services, in continuous contact with the network, security and business development colleagues.
- Propose enterprise-level technical solutions for complex ICT projects, present them and follow up on client interest.
- Prepare offers, high-level project documentation and architecture descriptions, and run environment assessments for existing and potential clients, including upselling opportunities.
- Keep the business development manager informed about meetings and opportunities, and report regularly on work progress and the project pipeline to the CEO and MD.
- Manage client relationships and contacts, and take part in suggested training to keep up with enterprise TIK.
- Under ISO 27001:2022, ensure the security of the IT infrastructure, implement and maintain server, database and system security controls, update security procedures and support the incident manager.
Required profile
- Degree in engineering, preferably at master's level; at least 5 years of experience as an engineer in similar positions.
- Excellent spoken and written English (business English).
- Excellent pre-sales, sales and closing skills, and excellent presentation and negotiation skills.
- Ability to work under pressure, manage a team, organise work and priorities, and resolve escalations.
- Relevant vendor, CompTIA, Microsoft or virtualisation certifications are preferred but not required.
Required skills
- Knowledge of Dell and/or HP products and solutions, including servers and storage.
- Advanced use of Microsoft Office (Word, Excel, PowerPoint, Exchange).
- Ability to write professional documents such as enterprise architecture descriptions.
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Published 2 ditë më parë
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Job Station Albania
Tirana