Director, Data Engineering

About the role

Genpact is looking for a Director, Data Engineering to own the delivery strategy and execution of data engineering programs across one or more accounts. The role defines account-level roadmaps supporting analytics, AI and platform modernization, governs quality and delivery, leads staffing and workforce planning, and oversees modernization across cloud, lakehouse, streaming and enterprise data platforms. The position is based in Pristina.

Key responsibilities

• Own delivery strategy and execution for data engineering programs across one or more accounts
• Define account-level data engineering roadmaps supporting analytics, AI and platform modernization objectives
• Govern solution quality, engineering standards, delivery metrics and operational excellence
• Drive productivity, utilization, margin improvement, automation adoption and cost optimization
• Lead staffing, workforce planning, capability development and succession planning
• Manage stakeholder expectations, escalations, risks and executive governance forums
• Oversee modernization delivery across cloud, lakehouse, streaming and enterprise data platforms
• Track delivery outcomes through KPIs, SLAs, quality metrics and business impact

Required profile

• Bachelor's degree in Business Analytics or Computer Science, or a Master's in Data Science
• Advanced English proficiency (C1)
• Regular office-based work shift (standard, Kosovo time zone)

Required skills

• Data engineering, data ETL and data quality
• Cloud platform and capacity planning
• Automation technology and legacy modernization
• Delivery management, service level agreements and risk management
• DevOps coaching and stakeholder management