Specialist i Kujdesit të Klientit në Sektorin e Shitjeve

About the role

Agikons sh.p.k, a well‑established construction company, is looking for a Customer Care Specialist to support its sales department. The role focuses on assisting the sales process of units, promoting optional products and services, and ensuring a smooth handover of clients after contract signing.

Key responsibilities

• Assist the sales process of construction units without being directly responsible for property sales.
• Drive sales of optional products and services, setting clear objectives for service quality, process accuracy, and performance.
• Support sales managers during meetings with new clients, presenting projects and standard options.
• Prepare documentation up to contract closure and ensure structured client handover from Sales Manager to assistant.

Required profile

• University degree in Economics, Management, Engineering, Architecture or a related field.
• Minimum three years of experience in construction or real‑estate sales.
• Experience in after‑sales, upselling/cross‑selling, and multi‑project coordination.
• Good knowledge of technical and contractual processes in construction.

Required skills

What we offer

• Secure, long‑term employment with opportunities for career growth.
• Competitive remuneration that increases with performance.
• Professional development in a reputable international construction environment.