Maintenance Coordinator

About the role

We are seeking an organized and proactive Maintenance Coordinator to manage maintenance requests, coordinate vendors and technicians, and ensure property issues are resolved quickly and efficiently. The role supports multiple properties and works remotely, acting as the main point of contact from request to resolution.

Key responsibilities

• Receive, review, prioritize, and track maintenance requests from tenants, guests, property managers, and internal teams.
• Coordinate repairs with technicians, contractors, and vendors, scheduling appointments and providing necessary access information.
• Follow up on open work orders, ensuring issues are resolved within expected timelines and handling urgent or emergency situations.
• Communicate clearly with all stakeholders throughout the repair process.
• Obtain and compare estimates, escalating higher‑cost repairs for approval.
• Maintain accurate records of work orders, invoices, photos, estimates, and completed repairs.
• Monitor recurring issues and identify opportunities for preventative maintenance.
• Update property management systems and internal tracking sheets, ensuring quality standards before closing requests.

Required profile

• 2+ years of experience in maintenance coordination, property or facilities management.
• Strong experience coordinating contractors, handymen, plumbers, electricians, HVAC technicians, and other vendors.
• Excellent communication, follow‑up, and organizational skills.
• Ability to prioritize multiple work orders based on urgency and impact.
• Comfortable handling emergency maintenance situations.
• Attention to detail and thorough documentation.
• Proficiency with Google Workspace and property‑management/work‑order software.
• Ability to work independently in a remote environment.
• Strong English written and verbal communication.

Required skills

• Google Workspace
• Property management software (work‑order platforms)