Spanish Customer Support Representative
We Are Fiber · Tirana
Job description
About the role
We are looking for a bilingual Spanish Customer Support Representative to join our dynamic team. You will use your fluency in Spanish and English to deliver exceptional service across multiple channels, contributing to a positive customer experience.
Key responsibilities
- Provide customer service via phone, email, and live chat.
- Handle inquiries efficiently and resolve issues with empathy and professionalism.
- Manage and update customer accounts, process orders, and keep accurate interaction records.
Required profile
- Strong verbal and written communication in both Spanish and English.
- Problem‑solving mindset with keen attention to detail.
- Ability to work independently and collaboratively within a team.
- Positive, patient attitude and willingness to work flexible hours.
Required skills
- Proficiency with CRM systems.
- Competence in Microsoft Office or similar office software.
What we offer
- Flexible working arrangements.
- Modern, well‑equipped office environment.
- Opportunities for professional growth in a forward‑thinking company.
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Published 1 month ago
Expires 3 weeks from now
24 views · 0 interested
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We Are Fiber
Tirana