SME Relationship Manager

About the role

The SME Relationship Manager acts as the primary point of contact between the bank and a portfolio of small‑and‑medium‑enterprise customers (annual turnover €1‑10 million). The role focuses on managing and developing these accounts to meet commercial, income and risk targets while adhering to the bank’s policies.

Key responsibilities

• Serve as the main point of contact for assigned SME customers.
• Manage and develop SME accounts to achieve commercial, income and risk objectives.
• Ensure appropriate service levels are delivered in line with bank policies.
• Achieve budget goals and predefined KPIs for the portfolio.
• Collaborate with internal teams to support customer needs and risk management.

Required profile

• At least two years of experience in the banking sector, preferably in commercial or network roles.
• Good knowledge of corporate financial statements.
• Bachelor's degree in economics, finance or a related field.
• Fluency in English.
• Strong analytical, communication and presentation skills.
• Ability to work independently as well as within a team.