Service Delivery & Project Coordinator

About the role

We are seeking a proactive Service Delivery & Project Coordinator to own the operational flow behind customer services, product fulfillment, vendor purchasing, and project execution. The role bridges sales, vendors, warehouse, projects, service delivery, and accounting to ensure seamless order processing and customer satisfaction.

Key responsibilities

• Validate quotes, generate purchase orders, and track shipments.
• Coordinate inventory receipt, staging, configuration, and programming.
• Manage project timelines, deployments, installations, and go‑live events.
• Maintain vendor relationships, reconcile invoices, and ensure accurate billing.
• Provide ongoing account management and customer follow‑up.
• Ensure all operational, vendor, inventory, and project documentation is current and complete.

Required profile

• Strong organizational and coordination abilities.
• Excellent attention to detail and ability to spot errors before they reach accounting or the customer.
• Capacity to learn and understand complex service offerings, licensing, and vendor requirements.
• Effective communication across internal teams and external partners.

Required skills