Reception Agent – Front Desk Hospitality Role
Accor · Palasë
Job description
About the role
The Reception Agent is the first point of contact for guests, ensuring a memorable stay from arrival to departure. You will work in a luxury beachfront hotel on the Albanian Riviera, delivering exceptional service in a dynamic, international environment.
Key responsibilities
- Greet guests, manage check‑in and check‑out processes, and settle accounts.
- Respond promptly to guest requests and provide personalized experiences.
- Promote hotel facilities and identify up‑selling opportunities to enhance stays.
Required profile
- Previous experience in customer service, preferably within a hotel or hospitality setting.
- Strong verbal and written communication skills.
- Excellent organizational and multitasking abilities.
Required skills
- Proficiency with computer systems and hotel management software.
What we offer
- Employee benefit card with discounted rates at Accor worldwide.
- Learning programs through Accor Academies.
- Accommodation in a shared apartment, daily transport, two meals per workday, and round‑trip flight tickets with airport transfers.
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Published 2 hours ago
Expires 1 month from now
2 views · 0 interested
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Accor
Palasë