Platform & Product Manager

About the role

The Platform & Product Manager will lead the strategic and operational development of Happy Pay SHA’s fintech platform, covering digital wallet, BNPL, POS, and e‑commerce solutions. Reporting directly to the CEO, the role combines product strategy, platform scalability, innovation, and partnership management to support business growth and regional expansion.

Key responsibilities

• Define and execute product strategy for Wallet, BNPL, POS, e‑commerce and new business lines in collaboration with the CEO and Sales & Business Development manager.
• Monitor fintech trends, competitive developments and market opportunities to drive continuous innovation.
• Develop and manage strategic partnerships with financial institutions, technology providers, merchants and ecosystem partners locally and across the region.
• Coordinate internal and external stakeholders to ensure effective delivery of platform initiatives.
• Implement the product roadmap, aligning platform evolution with business objectives, and ensure technology, operations and alternative channels operate as a unified delivery engine using agile methodology.

Required profile

• Proven experience in product management within fintech or digital payments.
• Strong understanding of platform scalability, agile delivery and partnership development.
• Ability to translate market demand into actionable product roadmaps.
• Excellent coordination and communication skills with internal and external stakeholders.

Required skills