Freelance Workforce Project Manager

About the role

We are looking for a Freelance Workforce Project Manager to lead a virtual team of AI tutors, subject‑matter experts, writers and editors. The role is remote‑first, lasts an initial three months, and may be extended based on performance and project needs.

Key responsibilities

• Own day‑to‑day workforce operations and act as the main point of contact for freelancers.
• Identify required expert profiles, reactivate existing contributors, and collaborate with Acquisition/BPO to fill gaps.
• Design and run onboarding pipelines to ensure experts are production‑ready on schedule.
• Monitor performance and quality, replacing inactive, low‑quality, or fraudulent contributors.
• Coordinate with Solution Engineers on pipelines and tools, troubleshooting delivery issues.
• When no dedicated WFM is assigned, build weekly delivery plans with the PM, forecast supply bottlenecks, and track cost‑per‑active‑contributor.

Required profile

• Strong professional communication skills in Business English.
• Process‑optimization mindset with a focus on automation and efficiency.
• Solid project‑management experience in operations, delivery, annotation or crowdsourcing.
• Comfortable working with technical products and environments.
• Proactive, able to anticipate issues and act independently.

Required skills

• Claude AI
• AI agents
• Agentic workflows