SME Team Leader

About the role

We are looking for an experienced SME Team Leader to drive growth of our small‑medium enterprise customer base within the telecommunications sector. The role involves leading a team of Customer Account Managers (CAMs), ensuring market presence, and delivering sales targets.

Key responsibilities

• Achieve departmental and tactical sales targets while contributing to the company’s strategic goals.
• Maintain daily market presence of the team, oversee obligatory tasks and performance reporting.
• Motivate and support CAMs to reach individual and team objectives.
• Develop and implement sales strategies, set targets for CAMs, and monitor performance.
• Expand corporate customer relationships and generate new business opportunities through various market channels.
• Collect customer feedback, conduct market research, and stay updated on products and competitors.
• Provide on‑the‑job training, evaluate sales staff, and prepare regular performance reports for management.

Required profile

• University degree.
• Minimum 3 years of proven sales success in the telecommunications industry.
• Strong negotiation, analytical, and reporting abilities.
• Ability to work under pressure, lead and motivate a team, and communicate effectively.