Patient Journey Partner

About the role

This role is field‑based with travel responsibilities. As a Patient Journey Partner (PJP) you sit at the centre of Roche’s ecosystem strategy, acting as an empowered leader and the local face of the company. You will partner directly with healthcare stakeholders to co‑create transformative solutions across the entire patient journey.

Key responsibilities

• Act as a primary, trusted partner to local healthcare stakeholders and Top Advisory Experts (TAEs), identifying shared purpose to co‑create solutions that improve patient outcomes faster.
• Serve as a system thinker, bringing outside‑in market insights to Roche while sharing Roche’s science, knowledge, and expertise directly with the local health ecosystem.
• Mobilise and secure resources locally and across the broader Roche enterprise to remove roadblocks along the patient journey.
• Oversee the patient journey holistically in defined disease areas, identifying opportunities to transform outcomes without treatment liability or off‑label communication.
• Steward life‑changing products throughout their lifecycle, sharing their merits with Healthcare Professionals (HCPs) in a truthful, balanced manner.
• Formulate cross‑functional strategies and guide cross‑functional teams to deliver seamless, high‑quality experiences across all Roche touchpoints.

Required profile

• Visionary collaborator driven by a personal purpose to improve healthcare systems and transform patient lives.
• University degree in Science, Business, or Economics (advanced degree in Life Sciences or MBA is a plus).
• Proven experience engaging key healthcare stakeholders, TAEs, and organisations through deep listening and consultative persuasion.
• Demonstrated track record of leading, orchestrating, or formulating cross‑functional strategies to achieve shared goals.
• Expertise in medical affairs strategies, clinical research, or disease‑area patient journeys (experience in Ophthalmology preferred).
• Strong business acumen with familiarity in digital tools, agile methodologies, or customer‑experience excellence.
• Fluency in the local language and proficient English communication skills for global collaboration.