Office Coordinator

About the role

The Office Coordinator ensures the smooth day-to-day operation of the SICPA Albania office by managing reception services, office administration, facility management activities, visitor coordination and protocol arrangements. The role is the first point of contact for employees, customers, suppliers and visitors and supports a professional, safe and efficient working environment.

Key responsibilities

• Reception and visitor management: welcome visitors, register them and control access, manage the reception area and handle incoming calls, correspondence and deliveries
• Coordinate meeting room bookings and visitor logistics
• Facility management: coordinate maintenance and repairs, liaise with landlords, cleaning and security providers, and support access control, alarm systems and parking
• Administration: support travel and accommodation arrangements, procurement and purchase requests (preparing purchase orders), and onboarding logistics for new employees
• Maintain protocol arrangements, archive administrative records and coordinate courier and shipping activities

Required profile

• Bachelor's degree in Business Administration, Management, Hospitality or similar
• 3+ years of experience in reception/front office, office administration, facility management or executive assistant/protocol roles
• Fluent English, written and spoken
• Ability to work independently and with confidential information

Required skills

• Proficiency in Microsoft Office applications
• Excellent communication and interpersonal skills
• Strong organisational and multitasking abilities
• Customer-oriented attitude