Certification Commercial Support Advisor – Italy

About the role

The Certification Commercial Support Advisor will work from RINA’s Albania office, providing administrative support to the Italy Certification sales team. The role ensures accurate handling of customer data, quotation preparation, and contract finalisation while maintaining high‑quality record‑keeping.

Key responsibilities

• Create and maintain up‑to‑date customer records in the database.
• Prepare, issue, and verify quotations and offers for customers.
• Support the sales team with document preparation, data entry, and file management.
• Maintain organized records of all customer interactions, pricing agreements, and related documentation.
• Collaborate with colleagues to streamline processes and ensure compliance with data‑protection policies.

Required profile

• High school diploma or equivalent in Business Administration, Finance or Management.
• Strong attention to detail and ability to manage multiple tasks in a fast‑paced environment.
• Excellent communication skills and professional interaction with internal teams.
• Proficiency in Italian at a B2 level (comprehension and conversation).
• Willingness to learn RINA’s quotation processes and support commercial and operational teams.

Required skills

• Microsoft Excel, Word and Outlook.
• SharePoint.
• CRM systems, preferably Salesforce.