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Skills
Experience
Team Leader / Line Trainer & Senior Customer Services Agent
Bahrain Airport Services (BAS)
2022-01 -
Proactive operational leader overseeing ground operations for IndiGo, Salam Air and Royal Jordanian, ensuring SLA compliance, safety and on‑time performance. Designed and delivered internal training programs, onboarding 35 employees across five cohorts and creating digital assessment tools that reduced time‑to‑productivity while maintaining zero‑error standards. Managed high‑volume passenger services, coordinated shift teams and drove service excellence in a high‑pressure airport environment.
Financial Accountant / Bookkeeper
Commercial Establishments (Remote), Bahrain
2022-01 -
Managed general ledger accounts, daily transaction bookkeeping and POS card payment reconciliations for multiple commercial operations. Prepared monthly financial statements, sales reports and monitored revenue thresholds to support VAT and regulatory compliance. Developed and maintained dynamic financial models in Microsoft Excel to streamline cost tracking, operational analysis and improve decision‑making efficiency.
Education
Bachelor Degree in Banking & Finance, Ahlia University (2026)
Languages
Arabic
fluent
English
fluent
Last updated: 1 javë më parë